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Guarantee |
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We guarantee 100% satisfaction on all floral and gift items. If
you are not completely satisfied, please contact our Customer Service Department
at:
Lige Green Flowers
2111 Matlock Rd
Arlington, Tx. 76010
(800)338-2102
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Sales Tax Information |
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Every Internet order you place with us will be charged a sales
tax of 8.0%, applied to the amount of the order. This tax rate is based upon the
rate our shop is charged, regardless of the destination of your order.
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Order Changes |
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- Please be advised that we are unable to cancel or change any orders already delivered
or presently en route to delivery.
- If you find it necessary to cancel or change delivery dates or addresses for any
other orders, simply call our Customer Service Department directly at (800)338-2102.
- We are also unable to accept cancellations or change requests via e-mail.
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Substitution Policy |
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Occasionally, substitutions may be necessary to create your bouquet
due to the availability of certain flowers in various parts of the country. Care
is taken to maintain the style, theme and color scheme of the arrangement, using
flowers of equal value. Additionally, the substitution of certain keepsake items
may be necessary due to increased demand, especially during major holidays. In single-flower
arrangements, such as an all rose bouquet, or orchids, we will make every attempt
to match the flower type, but may substitute with another color.
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Payment Methods |
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We accept the following payment methods:
Visa
MasterCard
Discover/NOVUS
Diners Club
Carte Blanche
American Express
House Account Invoicing
Phone In Payment
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Privacy Policy/Security |
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This privacy statement has been created in order to demonstrate
our firm commitment to protecting customer privacy.
A Special Note About Children
We do not knowingly solicit data from children, nor do we knowingly market to children.
We require that children under the age of 18 use this service only in conjunction
with their parents or guardians.
Information We Collect
If you open an account on our site, we need your contact information including your
name, e-mail address and mailing address. We use your purchase history, contact
information and other registration information to send you information and to otherwise
enhance your shopping experience.
When you visit our website, we also collect some basic information that does not
identify individual users. We use this information to determine our users’ demographics
and interests, so that we can better understand and serve our users.
"Cookies"
"Cookies" are small files which store certain information about your activity on
the website and are stored on your computer’s hard drive. Our cookies do not contain
any personally identifying information. We use cookies to let us know that you are
a prior customer, so that you don’t have to reenter information you gave us on your
prior visits. Most web browsers automatically accept cookies, but most allow you
to instruct your browser to prevent the use of cookies. However, if you disable
cookies, you will not be able to use certain features of this website.
Our Use and Disclosure of Your Information
We may send emails to our users announcing special promotions, changes in our services
or other information we believe will be of interest to our users. If you prefer
not to receive email, you can send us an email with the subject line "no emails"
or reply to our email with the subject line "no emails".
If you send us personal correspondence, such as emails or letters, or if other users
or third parties send us correspondence about your activities on our site, we may
collect such information. We may use that information and other information that
we obtain from your use of our site to resolve disputes, troubleshoot problems and
enforce our agreement for Terms of Use.
We may share aggregate statistics about our sales, traffic patterns and related
site information with other businesses, but these statistics will include no personally
identifying information.
We may occasionally share customer names and addresses with reputable vendors. Of
course, you can choose not to let us share your personal information with any other
vendors, by sending an email to us with the subject line "don’t share my information".
We cannot ensure that all of your private communications and other personally identifiable
information will never be disclosed in ways not otherwise described in this Privacy
Statement. For example, we may be required to disclose information to the government
or third parties under certain circumstances, or third parties may unlawfully intercept
or access transmissions or private communications. We can (and you authorize us
to) disclose any information about you to law enforcement or other government officials
as we, in our sole discretion, believe necessary or appropriate in connection with
an investigation of fraud, intellectual property infringements, or other activity
that may be illegal or may expose us to legal liability.
Security
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control.
All user credit card information is securely communicated using secure socket layer
(SSL) software, which is the industry standard and among the best software available
for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding
these efforts, we caution you that "perfect security" does not exist on the Internet.
Linked Sites
If this site contains any links to other websites, we are not responsible for the
privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page
periodically for changes. By using our site, you consent to the collection and use
of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.
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